Claims Preparation & Submission
To help ensure accurate claims submission, a thorough verification of each patient’s insurance eligibility and responsibility is completed when a claim is received. Claims are prepared and submitted accurately to ensure timely reimbursement. Marina actively pursues electronic claims submission with each payor, and we currently process approximately 85% of all third-party payor claims electronically.
Patient Services
Each Marina client works with a dedicated client management team organized to support you and the patients for which you provide services. Each team will receive and manage all correspondence, inquiries, and appeals with patients and insurance carriers.
Payment Processing and Receivables Management
Marina provides a banking center designed in a lock-box format and featuring the newest in Remote Deposit Capture (RDC) technology to expedite payment processing, posting, and reconciling of each account. Marina’s mPower claims management system tracks and notifies your dedicated Marina team of all payments received. These payments are reconciled to payor contracts, and denied, underpaid, and downcoded claims are pursued for payment according to their respective payor contracts.
Collection Agency Coordination
As and when appropriate, Marina will work with you to identify reputable firms specializing in medical collections for the thorough and responsible collection of your aged receivables.
Beat our own projections!
“They were dead on and then some.”
“Marina has delivered on every promise…”
“You are the bomb!!...”
“Elevated to sainthood…”
Our experience, philosophy, and relentless pursuit of quality have afforded us the opportunity to recruit some of the industry’s top talent. Each of our leaders is dedicated to supporting your emergency department.