Marina has welcomed many new clients over the years. Marina has created a successful formula for making our new clients feel quickly at home. We guide you through the complex credentialing process with our full department of credentialing professionals, and we handle all the payer transition requirements for you. Our experience enables us to get your cash collections up to speed quickly.

Each transition is individually monitored by a Director of Operations specifically experienced in such transitions. This manager oversees all aspects of establishing a new group’s billing system within Marina. Not only is the move to Marina smooth, new clients normally experience noticeable improvement in their cash collections, charges, payment per patient, and accounts receivable. We make transitioning to Marina as easy and comfortable as possible, guiding each new client through the necessary steps, while remaining mindful to avoid disruptions in cash flow and ongoing collections throughout the process.

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Marina’s proprietary Client Manager system enables us to offer every client exceptional personal attention and service. Each client has a Client Manager who has full overall responsibility for the day to day billing operations for that client. The Client Manager is always immediately available to the client. The Client Manager’s pay is heavily tied to exceeding the client’s cash collections Benchmark. Each Client Manager has a staff of people responsible for the client’s billing, and complemented by other departments within Marina dedicated to supporting the Client Manager. These include Information Services, Human Resources, Receivables, Coding, Banking, Reports & Invoices, and Administration.